FAQS

Are your products original and authentic?
Yes, we guarantee that all products available on our store are 100% authentic and sourced from trusted suppliers.
How can I choose the right shade for my skin tone?
You can check product images, shade charts, and descriptions. If you're unsure, feel free to contact our support for guidance.
What is the delivery time?
Orders are delivered within 3–5 working days depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across Pakistan for your convenience.
Can I return or exchange a product?
Yes, you can request a return or exchange within 7 days if the product is unused, sealed, and in original packaging.
What if I receive a damaged or wrong item?
If you receive a damaged or incorrect item, please contact us within 24 hours with pictures, and we will resolve the issue immediately.
Do your products have expiry dates?
Yes, all products come with valid expiry dates. We ensure only fresh stock is delivered to our customers.
How can I track my order?
Once your order is shipped, you will receive a tracking ID via SMS or email.
Do you deliver all over Pakistan?
Yes, we provide nationwide delivery including major cities and remote areas.